Patient Billing Support
Patient balances are part of the revenue cycle, and how you collect them affects satisfaction. We send clear statements and handle patient questions politely and promptly.
Problems we solve
- Statements patients cannot understand
- Patients unsure what insurance paid
- Balances ignored because paying is awkward
How it works
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Clear statements
Plain-language statements show charges, insurance payments and what is owed.
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Payment options
We set up payment plans and convenient ways to pay.
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Patient enquiries
Billing questions are answered by a trained team.
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Balance follow-up
Reminders and follow-up are scheduled and tracked.
What you will see in reporting
- Patient balances by age
- Payment plan performance
- Common patient questions
Who it suits
For practices that want better patient collections without damaging the patient relationship.
Specialties we support
- Primary Care
- Dental Practices
- Orthopedics
- Cardiology
- Mental Health
- MSOs & DSOs
- Urgent Care
- Dermatology
- Physical Therapy
- Ophthalmology & Optometry
Related guides
Days in A/R Explained: How to Read and Improve It
How to calculate days in accounts receivable, what a good number looks like and how to bring it down.
2 min read
What Is Revenue Cycle Management (RCM)?
A plain-language guide to revenue cycle management: the stages, the metrics and when to outsource.
2 min read
Frequently asked questions
Will patients contact us or you?
You choose. We can answer patient billing questions on your behalf.
Do you set up payment plans?
Yes, using the terms you approve.
Book a free consultation
Tell us about your practice and the support you are looking for. We will arrange your free consultation.