Office hours: Mon to Fri 08:30 to 18:00, Sat 09:00 to 16:00 (UK time)UK +44 7908 741333US +192920133802info@oliverhive.com

Dental Billing Services

Dental claims fail for different reasons than medical ones. Our dental billing team verifies benefits, attaches the right narratives and radiographs, and follows up on every open claim until it is resolved.

Problems we solve

  • Frequency limits and waiting periods that surprise patients after treatment
  • Claims downgraded or denied for missing X-rays, charting or narratives
  • Procedures that could be billed to medical insurance but are sent to dental only

How it works

  1. Benefits verification

    We confirm coverage, deductibles, frequency limits and waiting periods before the visit.

  2. CDT coding and documentation

    Procedures are coded to CDT standards and supported with clinical notes, charting and images.

  3. Claim submission

    Claims are submitted electronically with the attachments each payer expects.

  4. Follow-up and appeals

    Rejected, downgraded and unpaid claims are chased and appealed with supporting evidence.

What you will see in reporting

  • Claims submitted, paid and outstanding
  • Denials and downgrades by reason
  • Patient balance after insurance

Who it suits

Suited to general and specialty dental practices and multi-location dental groups in the US and UK.

Specialties we support

Related guides

Frequently asked questions

Do you handle both US and UK dental billing?

Yes. US work centres on dental insurance claims and CDT coding. UK work focuses on private and insurer billing and patient invoicing.

Can you help with cross coding to medical?

Yes. Where a procedure is medically necessary we can review it for billing to the medical plan. Payer rules vary, so we verify first.

Book a free consultation

Tell us about your practice and the support you are looking for. We will arrange your free consultation.

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