Office hours: Mon to Fri 08:30 to 18:00, Sat 09:00 to 16:00 (UK time)UK +44 7908 741333US +192920133802info@oliverhive.com

Denial Management & A/R Recovery

A denial is a signal. We work every denied and aged claim, group the causes, and fix the processes that created them so the same denial stops coming back.

Problems we solve

  • Denied claims written off because no one has time to appeal
  • Aged accounts over 90 days with no clear owner
  • The same denial reasons repeating month after month

How it works

  1. Categorise

    Every denial is tagged with its reason code and payer.

  2. Correct or appeal

    Simple errors are corrected and resubmitted. Others are appealed with evidence.

  3. Follow up aged claims

    Open claims are worked on a set schedule by age and value.

  4. Fix the root cause

    Monthly trends are shared so front-end processes can be changed.

What you will see in reporting

  • Denial rate by reason and payer
  • Aged A/R by bucket
  • Recovered amounts

Who it suits

A common starting point for practices with a growing backlog of unpaid claims.

Specialties we support

Related guides

Frequently asked questions

How far back can you work old claims?

That depends on each payer's timely filing and appeal limits. We review your backlog first and prioritise what can still be recovered.

Do you only appeal, or also prevent?

Both. Prevention is the goal, so we feed denial trends back into registration, coding and scheduling.

Book a free consultation

Tell us about your practice and the support you are looking for. We will arrange your free consultation.

Book a free consultation Contact us